FAQ

Here are answers to frequently asked questions from our customers about contract electronics development and manufacturing.

General Services

Q What services can Pulax provide?
We offer one-stop support for the entire process of electronics development, from planning, design, and prototyping to mass production. Specifically, we handle electronics development, camera development, PCB design, simulation, PCB production, electronic component procurement, harness/housing procurement, prototype assembly, and mass production assembly (EMS) — all from our facilities in Tokyo.
Q Can I request only specific processes?
Yes, you can. We accept requests for individual processes such as design only, prototyping only, mass production only, or component procurement only. We flexibly accommodate your in-house resources and development phase.
Q What industries and product fields do you serve?
We have extensive experience in electronics development across a wide range of industries and fields, including industrial equipment, telecommunications equipment, automotive electronics, cameras/optical instruments, measurement instruments, and robotics. We are particularly strong in camera development, having developed our own products such as the Head-Separated Compact Global Shutter Camera and Ultra-Compact Industrial Endoscope.

Electronics Development

Q From which stage can you support electronics development?
We support all stages from upstream processes such as specification definition, circuit design, PCB design, housing design, and software development, through to prototyping, evaluation, and mass production. We welcome consultations from the idea or concept stage and can assist with organizing technical challenges.
Q What technology and track record do you have in camera development?
We have developed and sell our own products including the Head-Separated Compact Global Shutter Camera (including liquid lens version) and Ultra-Compact Industrial Endoscope, and have accumulated extensive technical know-how in camera circuit design, image processing, and precision mechanical design. Please feel free to consult us about camera development for special applications such as industrial use. For more information, see our Camera Development page.
Q Can I request both hardware and software development?
Yes, we do. Our capability to handle both hardware (circuit design, PCB design, housing design) and software (embedded software) in-house enables us to advance product development smoothly.

PCB Design & Production

Q Can I request PCB design through production as an integrated service?
Yes. We provide integrated support from circuit design through PCB design, simulation analysis (electromagnetic, thermal, signal), to PCB production. By performing design and production at the same facility, we achieve improved design quality and reduced rework during prototyping.
Q Do you offer simulation analysis for PCB design?
Yes. We support PCB simulation analysis including electromagnetic analysis, thermal analysis, and signal analysis. By detecting issues at the design stage, we reduce the risk of rework during prototyping and contribute to quality improvement and cost reduction. For details, see our PCB Simulation page.
Q What CAD tools do you use?
We use CR8000 Design Force, CR5000 Board Designer, Altium Designer, and OrCAD X Professional for PCB design. Our multi-CAD capability allows us to select the optimal workflow to match each customer's design environment, flexibly handle existing data utilization and migration, and achieve both shorter design lead times and assured quality.

Material Procurement

Q Can I request electronic component procurement?
Yes. Our electronic component procurement service enables us to procure a wide range of electronic components through partnerships with numerous component manufacturers and distributors. We also provide solutions for end-of-life (discontinued) components and propose alternatives. For our stock parts, see the Stock Parts Information page.
Q Do you handle harness and housing procurement?
Yes. We also provide harness and housing procurement services. By entrusting us with the procurement of various materials that make up your product, including electronic components, we help reduce your procurement workload and optimize procurement costs. For details, see our Harness & Housing Procurement page.
Q Can you propose alternatives for end-of-life (discontinued) components?
Yes. We also handle the selection and proposal of alternative components when end-of-life components arise. Leveraging our extensive trading relationships with component manufacturers and distributors, we solve procurement challenges while maintaining your product specifications. Please contact us first.

PCB Assembly

Q Do you support both prototype and mass production assembly?
Yes. We have a flexible manufacturing system that ranges from Prototype Assembly services starting from a single board to Mass Production Assembly (EMS) with consistent quality.
Q Is the transition from prototyping to mass production smooth?
Yes. Since we have consolidated our development and manufacturing facilities in Tokyo with a one-stop system, the same team continues to handle everything from prototype development to mass production. Design information and process know-how from the prototyping stage can be directly applied to mass production, enabling a transition with reduced quality risks and startup costs.
Q Can you handle high-density mounting and miniaturization?
Yes. We have high-density mounting technology including our proprietary manufacturing equipment, and can handle compact, high-density assembly. Please contact us to confirm detailed specifications such as component sizes, board sizes, and mounting methods.

Quality Control

Q What is your quality control system?
We implement data-driven quality control through our Smart Factory system using our proprietary production management system. We also support traceability management, recording and managing information on components used and manufacturing processes. We have obtained ISO certifications (please refer to our Company Profile page for details) and deliver consistently high-quality products. For our quality and environmental initiatives, see our Quality & Environmental Policy page.
Q Do you support traceability management?
Yes. Through our proprietary production management system, we record and manage lot information for components used and manufacturing process data, supporting product traceability. This enables rapid identification of causes and scope of impact when quality issues arise.
Q What is your Smart Factory initiative?
It is an initiative to optimize and improve efficiency of production lines using IT technology and our proprietary production management system. We pursue enhanced business coordination, improved productivity, shortened delivery times, and cost reduction through data utilization, enabling flexible response to changing needs. For details, please visit our Smart Factory page.

Cost & Delivery

Q How can I request a quotation?
Please contact us through the Quotation Request Form on our website. If you provide specifications, quantities, and desired delivery dates, our representative will contact you. If you have drawings or specification documents, please send them along with your request for smoother processing.
Q Can you handle urgent or short-deadline projects?
Yes. Since our development and manufacturing facilities are consolidated in Tokyo, coordination between design, component procurement, assembly, and inspection processes is smooth, giving us a strong advantage in short-delivery projects. Please consult with us about your desired delivery schedule and specifications.
Q Can you provide a cost estimate?
Costs vary significantly depending on specifications, quantities, and the processes involved, making it difficult to provide a standard estimate. Please contact us through our Quotation Request Form or Contact Form, and we will provide an optimal proposal and quotation after hearing the details.

Business Inquiries

Q What should I do if this is my first time requesting services?
Please start by contacting us through the Contact Form or Quotation Request Form on our website. Our representative will listen to your requirements and propose the most suitable services for your needs.
Q Can I consult with you even if my specifications are not yet finalized?
Yes, please feel free to consult with us. Even at the stage where specifications are not yet finalized, we can assist with organizing technical challenges and supporting requirements definition. Based on our extensive experience, we will propose the optimal direction for your product development.
Q Where are your headquarters and facilities located?
Our development and manufacturing facilities are consolidated in Tokyo. For detailed access information, please visit the Access Map page on our website.
Q When was Pulax founded? What kind of company is it?
Pulax Co., Ltd. was founded in 1964 and is an electronics contract development and manufacturing company with over 60 years of history. We contribute to Japan's electronics industry through three strengths: a one-stop support system from prototype development to mass production, Smart Factory utilizing IT, and our unique production engineering capability. For more details, see our Company Profile page.

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